Residents,

We understand the importance of communicating with you and ensuring that we keep you in the loop regarding events affecting the City of Norwood.  As a result, we are pleased to announce that we are initiating a new notification service called REACH Alert.

This new service will allow us to immediately share important information regarding a number of items, including waterline breaks/boil water advisories, power outages, road closures/delays due to construction or accidents, hazmat situations, AMBER/Silver alerts, police actions, and civic events.

As good as this service is, if you don’t register, we can’t share important information with you.  You decide if you want a text message, voice call, or an email.  Each household can register up to 4 phone numbers and 4 email addresses.  All you need to do is:

  1. Go to www.reachalert.com and click on MY ACCOUNT
  2. Select CREATE ACCOUNT.
  3. Follow the prompts and enter your preferred contact information.
  4. Network Name: type Norwood (click on our name when it appears).
  5. Select Resident
  6. Enter your address and click on it when it appears in the drop-down list.

If you opted to receive text alerts, Reach Alert will send a text message to your cell phone immediately upon completion of your registration.  Please enter the 4-digit number on the registration screen and then click the word VALIDATE.  If you do not receive this message, please call Reach Alert.

If you do not have access to a computer or if you experience any difficulty registering, please contact REACH Alert at (877) 307-9313.

If you don’t register, you won’t receive our messages.

Thank you.